Joe and Wanda on Management

Here’s another tidbit from Bill Russell’s book, Russell Rules. He got this from an unnamed CEO.

• The 5 Most Important Words – I am proud of you.
• The 4 Most Important Words – What is your opinion?
• The 3 Most Important Words – I appreciate that.
• The 2 Most Important Words – Thank You.
• The Most Important Word – You

Comments Joe and Wanda?

Joe Kerr: Don’t make me gag!

Wanda B. Goode: Very powerful. Sometimes as managers we get so caught up that we forget we are dealing with people. The impact that a few sincerely delivered words can have is amazing. Give it a try.

Stumble it!