The Penny Challenge
In her new book, 42 Rules of Employee Engagement, Susan Stamm suggests her readers take the Penny Challenge for 3 days. Place 10 pennies in your left pocket at the start of the day. Each time you provide a word of sincere positive feedback to one of your employees move a penny from your left pocket to your right. At the end of the day, the amount of pennies in your right pocket is your praise score. Try to increase your praise score by one each day.
What do you think Joe and Wanda?
Joe Kerr: A penny saved is a penny earned. That’s what my dad always told me, and I pass the same wisdom along to my guys. I tell them they probably won’t ever make as much money as me, but that doesn’t mean they can’t squirrel a few nuts away for the future.
Wanda B. Goode: This is a real eye opener. I think it applies equally well outside the workplace. I like Susan’s comment, “Just one person working consistently at this can create a new trend in your organization’s recognition culture.” One person can make a difference!
Here is a related post on feedback.
A Question from a Service Manager
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