Joe and Wanda on Management

Joe Kerr and Wanda B. Goode, two characters from Nick McCormick’s book, “Lead Well and Prosper,” dispense their management wisdom

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Month: September, 2013

How to Choose a Manager

28 September, 2013 (19:22) | Leadership, Management | By: Administrator

In their book, “All In,” co-authors Adrian Gostick and Chester Elton reference the process that Chic-fil-A uses to select owner/operators. The process can take up to a year. Senior Vice President of Operations, Tim Tassopoulus is quoted as follows:

“Fundamentally, the question we ask before we go into business with an independent owner/operator is, Would we want our children to go to work for this person?

Would your boss want his/her child to work for you, Joe and Wanda?

Joe Kerr: Is the kid male or female?

Wanda B. Goode: I hope so. To be honest, I’ve never really looked at it that way. I suppose it makes a whole lot of sense, though. Team members spend 8 or more hours a day on my watch. That’s a lot. They look to me for guidance, and they expect me to help them grow. I think it’s a good question to ask ourselves, to remind us of the importance of caring for our employees.

Here are a couple of related posts

How to Show Your Employees You Care About Them
5 Simple Ways to Show Appreciation to Employees