Joe and Wanda on Management

Joe Kerr and Wanda B. Goode, two characters from Nick McCormick’s book, “Lead Well and Prosper,” dispense their management wisdom

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Month: June, 2011

Managers, Don’t Bow to Should

26 June, 2011 (17:27) | Leadership, Management, Podcast - Management Tips | By: Administrator

Wooden Nickel - Management Tips 4

Sean O’Neil, author of Bare Knuckle People Management, is our guest for this Management Tips Podcast. Sean cautions us about universally applying the advice of leadership gurus. He advocates obtaining a heightened awareness of our teams and team members and applying a situational leadership approach. Listen in to learn more.

 
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Managers, First Ask, “What Can I Do?”

18 June, 2011 (22:17) | Leadership, Management | By: Administrator

Just started Reading Russell Bishop’s new book, Workarounds that Work: How to Conquer Anything that Stands in Your Way at Work. The introduction has the following quote:

In just about any situation, the first question to ask is “What could I do that would make a difference that requires no one’s permission other than my own?” As you will see, this simple but powerful question may be all that is required to move from roadblock to effective, productive action.

Thoughts, Joe and Wanda?

Joe Kerr: I’ve asked myself this question quite a few times. The answer usually involves transferring or firing someone.

Wanda B. Goode: That’s a refreshing and empowering comment from Mr. Bishop. Although it’s very easy to blame and shirk responsibility (managers are just as good at it as anyone else), utilizing his approach seems like a much better option.

Here are a couple of related posts…
Managing Accountability
Are You Too Negative? Try Self-Awareness and Accountability

Managers: Power Corrupts

9 June, 2011 (22:08) | Leadership, Management | By: Administrator

I just revisited Robert Sutton’s book, Good Boss, Bad Boss, and came across a quote from a psychology professor named Dacher Keltner who has studied power dynamics for fifteen years.

People with power tend to behave like patients who have damaged their brain’s orbitofrontal lobes (the region of the frontal lobes right behind the eye sockets), a condition that seems to cause overly impulsive and insensitive behavior. Thus the experience of power might be thought of as having someone open up your skull and take out that part of your brain so critical to empathy and socially appropriate behavior.

Thoughts, Joe and Wanda?

Joe Kerr: I must be immune to this condition.

Wanda B. Goode: So, how do we get those chunks of brain back in the skulls where they belong?

Here are a couple of related posts…
Power, Sociopaths, and Social Intelligence: Dacher Keltner on the Paradox of Power
The Power Paradox by Dacher Keltner, Ph.D.

Impact of Pricing

1 June, 2011 (22:45) | Leadership, Management | By: Administrator

In their book, How Companies Win, authors Rick Kash and David Calhoun draw on a “McKinsey Quarterly” article to make the following quote on the importance of pricing correctly. Why is it so important? Because…

A 1 percent price increase has a 50% greater impact on operating income than does a 1 percent decrease in variable cost. More remarkably, that same 1 percent price increase has a 215 percent greater impact on operating profit than a 1 percent volume increase in sales.

Thoughts Joe and Wanda?

Joe Kerr: Great! Let’s just bump our prices a few cents. Then we can cut the sales staff and order another round of staplers!

Wanda B. Goode: Definitely food for thought. There’s more than one way to skin a cat. There does seem to be a tremendous focus on cost cutting and increasing sales to boost profits. Pricing options should definitely be considered. Of course it takes a little bit of work to develop and institutionalize a sound pricing strategy.

Here are a couple of related post…

Sustaining Profits in a Down Economy
Building a Better Pricing Structure