Joe and Wanda on Management

Joe Kerr and Wanda B. Goode, two characters from Nick McCormick’s book, “Lead Well and Prosper,” dispense their management wisdom

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Month: December, 2010

Managers: Lift Them Up

29 December, 2010 (15:12) | Leadership, Leadership Development, Management, Personal Development, Servant Leadersip | By: Administrator

Here’s another one from Chester Elton’s latest book, The Orange Revolution.

“A leader’s greatest success comes by lifting someone else into the spotlight. It’s a truth too few managers ever learn.”

Why is that Joe and Wanda?

Joe Kerr: Because they are very heavy, and they ain’t my brothers!

Wanda B. Goode: I think it’s because it’s a bit counterintuitive. It’s similar to, “the more you give, the more you get.” It seems one has to experience it first hand before it is believed. Getting over the hump is not easy.

A couple of related posts…

Ten Things for Sure about Building a Business
The Mentor Leader

Managers Accessibility

21 December, 2010 (22:07) | Communication, Leadership, Management, Open Door Policy | By: Administrator

In the book, The Orange Revolution: How One Great Team Can Transform an Entire Organization, coauthors Adrian Gostick and Chester Elton bring up the topic of manager accessibility…

When managers and team members aren’t accessible, team members feel like islands unto themselves. This leaves room for hidden information, lost productivity, incorrect outcomes, and disengaged team members… Similar to the parent that has no time for his children or significant other, a lack of accessibility sends a set of negative messages to the people at work that we need the most: that they aren’t important to us or the team, that their peers are more important than they are, and that their ideas, questions, and concerns aren’t relevant.

Thoughts, Joe and Wanda?

Joe Kerr: Are you kidding me? My boss is a thousand miles away from me. Every time she swoops into town, she gives me more work. The less I see of her the better.

Wanda B. Goode: As much as some people claim that they don’t need face time with their managers, I believe most would like more than they currently get. People like to feel appreciated, and one way managers can show appreciation is to give team members their time and attention. It can be difficult with distributed teams and limited travel budgets, but regular one-on-one meetings via conference call can be a very effective alternative to in-person discussions.

A couple of related posts:

How to Become an Accessible Manager
Be More Accessible in 3 Easy Steps

Recognition: The Great Communicator

14 December, 2010 (23:36) | Communication, Leadership, Management, Podcast - Management Tips, Recognition | By: Administrator

Wooden Nickel - Management Tips 4

Chester Elton, co-author of The Orange Revolution, explains why recognition is “The Great Communicator” and how we can get better at delivering it. Listen to this ten minute Managment Tips Podcast to learn more.

icon for podpress  Chester Elton's Management Tip [10:11m]: Play Now | Play in Popup | Download

The Lantern of Truth

9 December, 2010 (23:22) | Leadership, Management | By: Administrator

Just finished Edward P. Jones’ Pulitzer Prize winning novel, The Known World. The book is about slavery in the southern United States – specifically about freed slaves that became prosperous and then took on slaves of their own. In one chapter three patrolmen come across a freed slave named Augustus that they don’t think has shown them the proper respect. So, they sell him back into slavery. One of the patrolmen named Barnum objects, but only mildly. He knows the gravity of the injustice, but is afraid to take a stand. He does not want to be perceived as taking the side of the black man.

A few weeks later Barnum gets all liquored up and confesses to his boss, sherriff John Skiffington. He is upset with himself and yearns for an easier way to stick up for the truth…

“… A body should be able to stand under some… some kinda light and declare what he knows without retribution. There should be some kinda lantern, John, that we can stand under and say, ‘I know what I know and what I know is God’s truth,’ and then come from under the light and nobody make any big commotion bout what he said. He could say it and just get on about his business… There should be that kinda light, John. I regret what happened to Augustus.”

Thoughts, Joe and Wanda?

Joe Kerr: That’s nice. Thanks for sharing. I watched a re-run of COPS last night. There were lots of arrests.

Wanda B. Goode: It would be a lot easier to do the right thing if we weren’t so concerned about what others think. So often we go with the flow rather than taking a stand. Problem is when we do, if we are anything like Barnum, it will eat away at us. Much better to make some waves every once in a while and pave the way for others to do the same. It’s never easy, but that’s one way to make it easier. Blaze the trail for others to follow.

Here is a related post…
Leaders and the Four Fatal Fears

2010 December Leadership Development Carnival

6 December, 2010 (22:42) | Leadership, Management | By: Administrator

Jane Perdue hosts the December, 2010 Leadership Development Carnival at her site, Get Your Leadership BIG On. Sample the 50+ management and leadership articles posted this month.

Managers: Beware the Toxic Tandem

1 December, 2010 (23:41) | Leadership, Management | By: Administrator

In his new book, Good Boss, Bad Boss, Robert Sutton tells us we should “beware the toxic tandem:” 1) Team members scrutinize every move a boss makes. 2) People in power tend to be “self-centered and oblivious to what their followers need, do, and say.” Mix them together and what do you get? A recipe for disaster… a toxic tandem.

Thoughts, Joe and Wanda?

Joe Kerr: Why do you think I drive a porche? It’s to keep up appearances. As the boss it’s expected of me. I also happen to love the way it drives. It’s awesome really. I’m actually thinking of picking up a second one when this year’s bonus arrives.

Wanda B. Goode: Wow! That explains a lot doesn’t it. It appears the cards are stacked against us. We talked about self-awareness a couple of posts ago. That seems to be the defense. Recognizing the toxic tandem and our susceptibility to it will definitely help us alter our behavior and combat it.

Here are a couple of related posts…
Bob Sutton on the Toxic Tandem
The Toxic Tandem by Robert Sutton