Joe and Wanda on Management

Joe Kerr and Wanda B. Goode, two characters from Nick McCormick’s book, “Lead Well and Prosper,” dispense their management wisdom

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Month: December, 2009

Managers, Do Your Job!

28 December, 2009 (15:18) | Communication, Leadership, Management, Podcast - Management Tips | By: Administrator

Wooden Nickel - Management Tips 4

In this podcast, Mark Wiskup, Author of Don’t Be That Boss, provides his management tip – Do Your Job. What’s your job? Listen in for the next 9 minutes to find out.

icon for podpress  Mark Wiskup's Management Tip [9:12m]: Play Now | Play in Popup | Download

Most Organizations Operate Like Enron

21 December, 2009 (22:31) | Leadership, Management, Workplace Dynamics | By: Administrator

Here’s another quote from Bill George’s book, 7 Lessons for Leaders in Crisis.

Sadly, most organizations operate more like Enron than J.P. Morgan. Instead of building an organization of truth tellers, many leaders surround themselves with sycophants who tell them only what they want to hear, rather than sharing the stark reality. Without a culture of openness and candor, leaders are highly vulnerable to missing the signals of big problems ahead. By the time they acknowledge how deep their problems are- or outsiders like government agencies, consumer watchdog groups, or the media do it for them – it is too late.


Joe Kerr: Always knew they had good memories, but never knew sick elephants were such ass-kissers. This really isn’t an issue for me though, because I don’t listen to anything my direct reports say. I do like it when they laugh at my jokes though. But they laugh because I’m funny.

Wanda B. Goode: That’s kind of depressing, but I can’t disprove Bill George’s comment. I suppose the good news is that you can create a culture of truth if you so choose. Start with yourself. Your team members are watching every move you make. Admit your mistakes. Reach out for advice from others. Publicly recognize and reward acts of truth and punish the opposite.

Here are a couple of related posts.

Thank Employees that are Willing to Stand Up Instead of Shut Up

Are Your Employees Telling You What You Want to Hear?

Managing During Tough Times

16 December, 2009 (22:16) | Management | By: Administrator

In his book, 7 Lessons for Leaders in Crisis, Bill George offers up the following quote which is very appropriate for the times

Managing a growing business is a lot easier than leading through difficult times. Growth periods don’t test your intestinal fortitude the way a large-scale problem does, nor do they determine whether you will stay on track in the heat of battle.


Joe Kerr: Amen brother Ben! When the going gets tough, the tough get going. I’ve been put through the ringer, dodged many-a-bullet, gone to hell and back, and have come out smelling like a rose. You can’t teach that!

Wanda B. Goode: I’d agree that managing a growing business is easier. It’s by no means easy though. I’ve seen quite a few managers stifle growth or grow too fast to the detriment of their companies. With that said, a crisis certainly does test a manager. Many don’t handle it well. Some crawl into their shells. Others keep doing what they were doing during the “good old days” as the ship continues to sink. Others apply debilitating short sighted measures. Still others compromise their principles and those of their companies to try to slink their way through.

Those that have led well during the good times certainly have a better chance of leading well through a crisis. If leaders haven’t done the prerequisites, like putting strong teams in place and created environments where they can thrive, there’s not much of a shot to make it through a serious crisis.

Here’s another blurb from Bill’s book…

Organizations managed by people whose main goal is to preserve their own power and prestige will inevitably founder when crisis beckons. The former will make it through the weather, or will make the weather, if necessary. The latter will blame the fates and other mortals for getting in the way.

“That darn economy!”

Here is a related post.

Leading During Uncertain Times

Want to be Published but Don’t Want to Write

10 December, 2009 (23:23) | Management | By: Administrator

In Rick’s Smith’s book, The Leap, he references Anne Lamott’s memoir, Bird by Bird.

In the course of teaching writing to hundreds of students, Lamott recounts, she has noticed a recurring pattern: all her students want to be published, but many do not want to write.


Joe Kerr: What’s the question?

Wanda B. Goode: We often covet things without putting in the effort required to acquire/achieve them. We also don’t seem to realize that the true reward is in the journey. As Miley sings, “It’s the Climb!”

Here is a related post.

Book Excerpt: Success isn’t Easy and it’s not Self-Sustainable

Phil Humbert’s 52 Week Challenge

6 December, 2009 (15:33) | Leadership Development, Strategy/Goals, Training | By: Administrator

Philip Humbert is a success coach that has been writing a weekly newsletter for 13 years. I’ve been enjoying and learning from it for a few. In his most recent letter he poses a challenge.

In 2010, you’ll have 52 weeks to achieve whatever you wish. In 52 weeks you can transform anything, from your relationships to your personality, even your bank account. You can change careers in 52 weeks. You can marry the person of your dreams, learn a new language or sail around the world in 52 weeks. What will you do in the coming year?

Joe/Wanda, any thoughts?

Joe Kerr: I think I’ll have an affair. That shouldn’t take very long. Then I’ll have the rest of the year to coast!

Wanda B. Goode: I like Phil’s challenge. Spend a couple hours a week at anything and you’ll get good at it. Pick something and start doing it.

Here are a couple of related posts.

The Importance of Being a Continuous Learner

Three Principles for Helping You Learn a New Career or Job Skill

You Become What You Focus On

3 December, 2009 (00:25) | Employee Retention, Leadership, Leadership Development, Management, Personal Development, Podcast - Management Tips | By: Administrator

Wooden Nickel - Management Tips 4

John Spence, author of Awesomely Simple, shares his management tip – Focus on the right stuff and surround yourself with good people. John packs a whole bunch of valuable information into this ten minute podcast.

icon for podpress  John Smith's Management Tip [9:42m]: Play Now | Play in Popup | Download