Joe and Wanda on Management

Joe Kerr and Wanda B. Goode, two characters from Nick McCormick’s book, “Lead Well and Prosper,” dispense their management wisdom

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Month: July, 2009

The Penny Challenge

27 July, 2009 (22:13) | Communication, Leadership, Management, Recognition | By: Administrator

In her new book, 42 Rules of Employee Engagement, Susan Stamm suggests her readers take the Penny Challenge for 3 days. Place 10 pennies in your left pocket at the start of the day. Each time you provide a word of sincere positive feedback to one of your employees move a penny from your left pocket to your right. At the end of the day, the amount of pennies in your right pocket is your praise score. Try to increase your praise score by one each day.

What do you think Joe and Wanda?

Joe Kerr: A penny saved is a penny earned. That’s what my dad always told me, and I pass the same wisdom along to my guys. I tell them they probably won’t ever make as much money as me, but that doesn’t mean they can’t squirrel a few nuts away for the future.

Wanda B. Goode: This is a real eye opener. I think it applies equally well outside the workplace. I like Susan’s comment, “Just one person working consistently at this can create a new trend in your organization’s recognition culture.” One person can make a difference!

Here is a related post on feedback.

A Question from a Service Manager

Be a Low-Tech Communicator – Win a Free Gift

20 July, 2009 (20:09) | Communication, Leadership, Management, Podcast - Management Tips, Team Building | By: Administrator

Wooden Nickel - Management Tips 4

It’s hard to believe, but this is the 200th post on the “Joe and Wanda on Management” Blog, and it’s the 30th podcast in our “Management Tips” series. We’re celebrating this significant milestone by offering some give-aways to our readers/listeners.

Listen to Susan Stamm’s management tip, Be a Low-Tech Communicator, and leave a comment for a chance to win either a copy of Susan’s new book, 42 Rules of Employee Engagement. or a Be Good Ventures T-Shirt. 4 lucky winners will be chosen.

Good luck, and thanks for dropping by. Special thanks to Susan for offering up a couple copies of her “engaging” book!

UPDATE: and the Winners are: Scott Fabel, Mike King, Elizabeth, and esben

icon for podpress  Susan Stamm's Management Tip [8:29m]: Play Now | Play in Popup | Download

Idea Theft

13 July, 2009 (23:28) | Leadership, Management, Team Building | By: Administrator

A former colleague shared an all too common experience with me this week. His manager took 100% of the credit for something that he did. She didn’t see the need to hide her theft. In fact she did it right in front of her victim.

Don’t managers realize how crippling this is to morale?

Joe Kerr: That’s management 101. Give credit where it’s due. That’s what I’m all about… another reason my guys love working for me. Of course if I lost a few fingers in a power tool accident I’d still be able to count on my crippled hand the number of ideas that came out of my group last year.

Wanda B. Goode: Managers don’t always do the right thing, do they? Obviously this one felt that the benefit to her embellishment outweighed the detriment. Usually the latter is significantly underestimated. There are certainly worse stunts that a manager can pull, but this one is really difficult to overcome.

Managers should take every opportunity to talk up the accomplishments of team members. Team members love it and the managers get some credit anyway since any work done by the team is a reflection on them.

Here’s a post that explains how to deal with a boss that steals your ideas
My Boss Steals All My Ideas

High Performance Virtual Teams

7 July, 2009 (21:09) | Communication, Leadership, Management, Podcast - Management Tips, Team Building | By: Administrator

Wooden Nickel - Management Tips 4

Listen to this 10 minute podcast to learn about Anil Saxena’s “Virtual Six” – six fundamentals for creating high performance virtual teams

icon for podpress  Anil Saxena's Management Tip [9:54m]: Play Now | Play in Popup | Download

Want to be a Manager?

3 July, 2009 (00:47) | Leadership, Management, Personal Development | By: Administrator

Rule #38 in Susan Stamm’s new book, 42 Rules of Employee Engagement, has the following quote:

Management itself is a profession. For some it is truly an art form. For others it is the part of the job that is most dreaded. If you find yourself in this second category, I encourage you to do your own soul-searching around this critical role you play in your organization. It is far too important to live in conflict with it. Your role is key to the engagement of your team. If you focus mostly on the task component of your job and pay attention to the team only in times of crisis, you are missing out on numerous opportunities to increase engagement just through your simple interest and involvement. The old expression “it’s not rocket science” holds true for engagement. It’s created with plain, simple interest in the team. An investment of you makes the difference. Try it and watch the result.

Thoughts Joe and Wanda?

Joe Kerr: The engagement stuff is a bit over-rated. Some people like their jobs. Some people don’t. As long as they do good work, it’s fine by me. As for me, my job is not peaches and cream. But, it’s a living and there are many that would kill to have it. That’s what keeps me going.

Wanda B. Goode: That’s great advice from Susan. Management is not for everyone. If you “love the job except for the people,” you probably shouldn’t be in the role. On the flip side, if you are engaged and committed, the potential upside is tremendous.

Here are a couple of related posts that assist with the decision to move from individual performer to manager.

So You Think You Want to be a Manager?

Do I Want to be a Manager?