It’s been an interesting sports week in Philadelphia. Last Sunday, Eagle’s coach Andy Reid benched quarterback Donovan McNabb after the first half. Donavan was playing poorly, but the Eagles were only down 10 to 7. They still had a chance to win the game and keep their slim playoffs hopes alive. Many remain perplexed by the move to yank a former Pro-Bowl quarterback, in favor of a backup with 9 professional snaps to his credit. More disturbing though is the way that Coach Reid handled the situation. McNabb has been the quarterback of the Eagles for the last 10 years. Prior to this, he had never been pulled from a game. Instead of taking Donovan aside and informing him of his decision and the reason for it, Andy had one of his assistant coaches deliver the news to him. To make matters worse, Andy didn’t tell anyone else on the team of the change. They found out when replacement, Kevin Kolb, ran out on the field instead of Donovan.
Doesn’t seem like conduct befitting a good leader does it?
Joe Kerr: Don’t be too hard on Big Red. He, like most of us leaders, has a lot on his mind. He probably had to rush to grab a burger during half time too. It’s not like he can eat on the sidelines. And, it was good training for that assistant coach – a good way to break him in.
Wanda B. Goode: That’s just sad. I’ve also seen similar scenarios in the business world. Just the other day I had a client tell me that his company held a meeting to announced a major reorganization. Unfortunately, those affected were not informed beforehand. They found out when everyone else did. Think of the devastating impact this lack of communication has on organizations.
Most people don’t like to deal with uncomfortable situations. They clam up and just hope for the best, or they delegate the “dirty work” to someone else. Good managers realize that they must address difficult situations. They make a conscious choice to gravitate to the uncomfortable and do what is right.
For some advice on dealing with critical conversations, click on one of the links below.
The Complete Manager
The Enlightened Manager