Joe and Wanda on Management

Joe Kerr and Wanda B. Goode, two characters from Nick McCormick’s book, “Lead Well and Prosper,” dispense their management wisdom

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Month: June, 2007

Progress on Goals and Objectives

29 June, 2007 (21:10) | Strategy/Goals | By: Administrator

- Joe and Wanda, half of the year is just about over. How are your organizations doing with your goals and objectives?

Joe Kerr: My goal is to keep my boss, and everyone else for that matter, off my back. The troops had a few screw ups in the first two quarters, but that’s to be expected. I felt the wrath and since s#it rolls down hill, I unleashed some hell in their direction. For the most part, though, it’s been steady as she goes!

Wanda B. Goode: We’ve hit our revenue and financial targets for the first two quarters, but it will be a challenge to hit them in the next two. We just lost a contract and we’re working hard to recover. We met 90% of our team based objectives. The team and I have identified the causes for the lapses and are putting things in place to ensure that we hit the targets next quarter. I’ll be reviewing the results with my manager next week.  

Presentation Tips

21 June, 2007 (02:40) | Communication | By: Administrator

- Frequently managers are called on to deliver presentations to their teams, upper management, and clients. Joe and Wanda, can you share some tips on how to give effective presentations?

Wanda B. Goode: There is so much information available about how to give effective presentations. All of it is good stuff, and I encourage anyone looking to put together a presentation to go on line and do some research. With that said, I tend to focus on a few main areas.

  1. Know the audience. Determine their current level of knowledge about the topic. Find out what they need to hear. Cater your presentation to them.
  2. Keep it simple. Don’t go overboard with visual aids, props, etc.
  3. Try to work in some humor.
  4. and most importantly… Practice. A presentation can be well organized with great graphics, a compelling opening and close, etc., but if the delivery is not rehearsed odds are it won’t be good. Practice in front of a mirror and/or take a video of yourself. I find when I practice, everything else falls into place. I’m able to determine if the presentation flows, if I’m being convincing, if I’m animated enough, if I can fill up the allotted time, if my visual aids enhance the presentation, etc. Some people are naturally gifted speakers. Others are not. Practice is the equalizer for those that are not blessed with the innate skills.

Joe Kerr: There’s really not much to it. I typically meet with one of my guys, work through a skeleton, and have him create a draft slide deck in Power Point. We go through a couple iterations and then I’m good to go. I was born with the gift of the gab, so this is an area where I thrive. I never run out of things to talk about. If I can work in a movie quote from Gladiator (which I usually can), I’m golden. I may go over my allotted time on occasion, but you’ll never catch me ending early. I never short change the audience. 

Book Review: 10 Ways to Make it Great

19 June, 2007 (03:01) | Book Review, Personal Development | By: Administrator

- We have another book review. It’s Phil Gerbyshak’s 10 Ways to Make it Great. This time we’re not going to even solicit Joe Kerr’s input since we know he hasn’t read it. He made it clear that he has not read a book in quite some time. Interestingly enough, Phil has a reference in his book to a study done by Jerrold Jenkins of the Jenkins Group that says that 58 % of the total adult population has not read another book since high school. I guess Joe Kerr is in the majority on this count.

We will, however, check in with Wanda. Wanda, what are your thoughts?

Wanda B. Goode: I enjoyed the book quite a bit. It outlined a process for goal achievement with practical tips and instruction. I read version 2.0 which includes a bonus 11th Way, “Go the Extra Mile.” In it, Phil urges the reader to learn more about her/his life, job, and future dream job, than the next guy, and similarly to get to know more people… those that do what you want to do better than you do. Tough to argue with that! It’s practical advice that when practiced can have significant benefits.

Joe Kerr and Wanda B. Goode review “I Wanna Tell You a Story” by Trevor Gay

6 June, 2007 (03:31) | Book Review, Leadership, Management | By: Administrator

- Recently Joe and Wanda were both given a copy of Trevor Gay’s book, I Wanna Tell You a Story. Their comments are below.

Joe Kerr: I’ll give you a story… I’ve done nothing but work my b%lls off for 20 years, putting up with chronic miscreants and incompetent fools. I made my own way honing my craft at the school of hard knocks. I work hard and play even harder. I’m a wily, rough and tumble spitfire and I don’t need any cheese moving, one minute management mumbo jumbo. Now that’s my story!

Wanda B. Goode: I really enjoy a good story, and this book has 16 memorable ones. The real life stories and their lessons reinforced the importance of certain leadership traits that I hold dear. They also made me realize some areas where I need to improve. 

Excellence in Management – A Rick Conlow Quote

5 June, 2007 (03:17) | Leadership, Management, Personal Development, Training | By: Administrator

- Joe and Wanda have the day off today… a well deserved break.

Below is a quote from a management training book called Excellence in Management: Learn How to Bring Out the Best in People by Rick Conlow.

“No matter what your job, you can improve the result. Winners make the attempt; losers quit. Winners view what they do as a challenge. They look ahead and look within to bring out their best. They don’t settle for mediocrity in sales, technical competence, expertise, knowledge, people skills, or management ability. Losers complain, stick with the status quo, and never get involved to make things better.”

Those that are not exactly in their dream job… those that have been mentally beaten down… Don’t give up. You can improve your current situation. You can make a difference in your life and the lives of others. Do something every day to move in a positive direction. Choose to be a winner.

What’s Your Definitions of a Successful Manager? Part II

2 June, 2007 (18:07) | Leadership, Management, Servant Leadersip, Success | By: Administrator

- Well, we heard from Joe Kerr a couple of days a go, now let’s get Wanda’s thoughts on her definition of success.

Wanda B. Goode: I can’t believe I’m actually saying this, but I do agree with Joe that money is certainly a component. Recognition for a job well done usually is reflected in compensation.

There is more to it, though. A manager’s main function is to achieve results for the business/organization through the resources under her/his charge. Success is gauged by measuring these results in the long term. Since, in most cases the resources?include people, their growth and success are also?good measuring sticks of a manager’s success.

One last thing… A successful manager lives?her/his values. If a manager makes a million dollars per year yet routinely compromises her/his beliefs, that manager is not successful.

What’s Your Definition of a Successful Manager?

1 June, 2007 (02:21) | Leadership, Management, Success | By: Administrator

- Success can mean different things?to different people – money, power, fame, etc. Let’s see what it means to veteran manager, Joe Kerr. Below is an excerpt from a recent discussion on the topic…

Moderator: Joe, what is your definition of a successful manager.

Joe Kerr: Have you met my girl?

Moderator: Have I ever met your daughter?

Joe Kerr: No, I’m talking about my Porche. That’s success my friend.

Moderator: Am I your friend?

Joe Kerr: Can you be of any use to me?

Moderator: I’m not sure.

Joe Kerr: Well then I’m not sure either.

Moderator: So, is that it Joe? Having a nice car?

Joe Kerr: No. It’s a nice car and a spot right in front of the building to park it… and one more thing. When I say, “Jump,” 500 people in my organization say, “How High.” Now that’s success!

Moderator: Well, there you have it. Success defined by Joe Kerr. Next time we’ll check in with Wanda B. Goode to get her views.