Joe and Wanda on Management

Joe Kerr and Wanda B. Goode, two characters from Nick McCormick’s book, “Lead Well and Prosper,” dispense their management wisdom

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Category: Personal Development

Wishing Success

2 August, 2014 (14:02) | Leadership, Leadership Development, Management, Personal Development, Success | By: Administrator

In his book, Talk Like TED, Carmine Gallo relays how TED speaker Larry Smith doesn’t wish others good luck. Rather he says, “I wish you success.” Why? Because, luck has little to do with your success.

Thoughts Joe and Wanda?

Joe Kerr: Talk like TED? Good success with that!

Wanda B. Goode: We do tend to “make our own luck,” so I like Larry’s twist on the common well-wishing phrase. Love those TED presentations too. Will make a point to check out Larry Smith’s

Here are a couple of related posts

How to Make Your Own Luck
7 Easy Ways to Make Your Own Luck

Managers: Lighten Up. Go Easy on the Criticism

12 January, 2014 (23:44) | Leadership, Management, Personal Development, Team Building | By: Administrator

In their book, All In, co-authors Adrian Gostick and Chester Elton warn managers against imposing their personal preferences on team members’ assignments. It stifles creativity, decreases confidence and accountability, and kills trust. Their rule of thumb is, “If it’s 70 percent as you would have it done, then leave it alone.”

Thoughts Joe and Wanda?

Joe Kerr: 70 percent? I’d do cartwheels if I got 70 percent!

Wanda B. Goode: As managers, we tend to think our way is the right way – the only way. Of course that’s not always the case. Further, getting nit-picky does have the negative impacts mentioned. We need to find the appropriate balance.

Here are a couple of related posts

6 New Year’s Resolutions for Managers
4 Avoidable Ways An Employer Can Alienate A New Employee
How do I tell the boss she’s too hard on a great co-worker?

Empathy in the Workplace

16 December, 2012 (21:24) | Leadership, Leadership Development, Management, Personal Development | By: Administrator

In a 2007 white paper on Empathy in the workplace, researchers with the Center for Creative Leadership share results of a study they performed. It indicates that manager empathy is positively related to overall job performance. The paper also references a 2009 study which claims that 50% of managers are seen as poor performers or failures in their jobs. So why not teach managers to be a little more empathetic?

Thoughts Joe and Wanda?

Joe Kerr: Well, I’m a terrific manager, so either I’ve learned to successfully compensate for my lack of empathy, or I’m incredibly empathetic and don’t even realize it!

Wanda B. Goode: Might as well try something! Selling the advantages of the softer side of management is tough, but this study should help as it points to a positive correlation to hard results.

Here are a couple of related posts
Sales Managers as Empathetic Leaders
Management Skills: Three Ways to Build Empathy
Empathy Can’t be Taught but it Can be Practiced

E-mail isn’t a Real Thing

22 April, 2012 (21:20) | Leadership, Management, Personal Development, Productivity | By: Administrator

In Debra Benton’s new book, The Virtual Executive, she relays the following exchange with a former marketing assistant:

Debra: What are you doing?
Assistant: E-mail.
Debra: Yeah, but what are you working on?
Assistant: E-mail. I’m reading my e-mail.
Debra: Look at me.
Assistant: What?
Debra: E-mail isn’t a real thing. The upcoming event is a real thing. Getting the press to the event definitely is a real thing. But e-mail is just a tool. When you leave here for a different job, are you going to list on your resume, “Read e-mail?”

Comments, Joe and Wanda?

Joe Kerr: So does that mean I can’t list, “Attend Meetings” on my resume either?

Wanda B. Goode: Well said Debra. Unfortunately, many of us get swallowed up in the reactive mode of overly attentive email baby sitters. Below are some links to tips on how to use email as a tool as opposed to allowing it to dictate our priorities and workload.

Dealing with Excessive E-mail
Don’t Just Flow with the Current

No Change, No Change

14 February, 2012 (22:27) | Leadership, Management, Personal Development | By: Administrator

Magician, Giovanni Livera, spoke at a conference that I attended last week. The topic was, “Anything is Possible.” The message was spot on, and Gio’s delivery was very entertaining. Toward the end of the presentation, Gio had everyone in the audience repeat the chant, “No change, no change.” He made the point that we all learned something that day, but if we returned to work and didn’t act on what we learned, nothing would change. We need to do things differently if we expect different results. No change, no change.

Thoughts Joe and Wanda?

Joe Kerr: Interesting. I say the same thing to the panhandlers down town. I don’t think they’ve ever picked up on the duel meaning. By the way, would you like to see me pull a rabbit out of one of my many managerial hats?

Wanda B. Goode: Well said, Giovanni. All the training in the world won’t help unless we act on it.

Here’s a link to Giovanni’s web site: Giovanni Experiences

Are Your Goals HARD?

11 April, 2011 (21:05) | Leadership, Management, Personal Development, Podcast - Management Tips, Strategy/Goals | By: Administrator

Wooden Nickel - Management Tips 4

Forget SMART goals. Mark Murphy, CEO of Leadership IQ, explains how to set HARD goals. Listen to this Management Tips Podcast to find out more.

icon for podpress  Mark Murphy's Management Tip [12:48m]: Play Now | Play in Popup | Download

Attitude vs. Aptitude

18 January, 2011 (23:13) | Hiring, Leadership, Management, Personal Development | By: Administrator

In his new book, Hard Goals, Mark Murphy shares information on a 1992 study by Fortune editor George Colvin which measured the skills of 257 music students. The study showed that there was no correlation between early musical ability and top musical performance. The interesting finding was that the top students practiced 2 hours/day versus 15 minutes for the lowest performing students. He used the numbers to extrapolate total hours of practice for the musicians by age 18. Turns out the top performers would have practiced 7,000 hours, the average ones, 5000 hours and the lower level musicians, 3,400 hours. Natural talent did not appear to be the difference maker.

Thoughts Joe and Wanda?

Joe Kerr: Fortunately I’ve been blessed with both, so it’s not much of a debate for me.

Wanda B. Goode: I think we can all name quite a few very bright people with bad attitudes that have struggled. Similarly, we all know a few with limited skills that light the world on fire with their passion and drive. A good attitude can overcome many deficiencies. As managers, attitude should be a significant consideration during the hiring process.

Here are some related posts…

Hire Attitude vs. Aptitude: A Lessons from Disney
Attitude vs. Aptitude
Attitude vs. Aptitude by Cheryl Leone

Managers: Lift Them Up

29 December, 2010 (15:12) | Leadership, Leadership Development, Management, Personal Development, Servant Leadersip | By: Administrator

Here’s another one from Chester Elton’s latest book, The Orange Revolution.

“A leader’s greatest success comes by lifting someone else into the spotlight. It’s a truth too few managers ever learn.”

Why is that Joe and Wanda?

Joe Kerr: Because they are very heavy, and they ain’t my brothers!

Wanda B. Goode: I think it’s because it’s a bit counterintuitive. It’s similar to, “the more you give, the more you get.” It seems one has to experience it first hand before it is believed. Getting over the hump is not easy.

A couple of related posts…

Ten Things for Sure about Building a Business
The Mentor Leader

Throw Your Heart over the Bar

13 July, 2010 (22:13) | Leadership, Management, Personal Development, Success | By: Administrator

In his book, The Power of Positive Thinking, Norman Vincent Peale tells the story of a trapeze artist instructing his students in the skills of his craft. When it comes time to demonstrate one of the skills a student freezes with fright. He can’t move a muscle. The instructor puts his arm around the boy and says, “Son, you can do it, and I will tell you how… throw your heart over the bar and your body will follow.”

Thoughts Joe and Wanda?

Joe Kerr: If you work with me, you better throw that heart pretty high, because I’ve raised the bar. And just to show how I play as hard as I work, come on down to the real bar after work and I’ll show you how to raise the roof and maybe even a little bit of cain! We’ll see if you have the heart to hang!

Wanda B. Goode: I love the saying. We do have a tremendous amount of power within us. Our hearts and minds take the lead. Get the faith and beliefs going in the right direction and great things will happen.

Here are a couple of related posts

Workplace Motivation Commandments All Leaders Must Follow
Throw Your Heart

Play to People’s Strengths

27 June, 2010 (15:24) | Leadership, Leadership Development, Management, Personal Development, Podcast - Management Tips | By: Administrator

Wooden Nickel - Management Tips 4

New Your Times best selling author, Chuck Martin, shares his management tip – Play to people’s strengths. Listen to the podcast to learn more about this valuable piece of management advice.

icon for podpress  Chuck Martin's Management Tip [10:59m]: Play Now | Play in Popup | Download